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Liberty Shopping Centre Romford

Romford Libertys Information Index

Opening and Closing Times

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  • 0900 - 1800 : Monday-Wednesday
  • 0900 - 1900 : Thursday
  • 0900 - 1800 : Friday
  • 0900 - 1800 : Saturday
  • 1100 - 1700 : Sunday

Liberty Shopping Centre Shops List

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A detailed list of shops and tlephone numbers at the Liberty shopping centre can be found via the Liberty Shopping Centre Shops List page.

General Information

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liberty shopping centre

The Liberty is in the retail heart of Romford, the principal town in the outer eastern London boroughs. It has been completely transformed with £54 milion redevelopment project. From being an old sixties style windy shopping precinct to being a state of the art shopping centre.

The Liberty plays a central role in repositioning Romford as a key destination for shopping in the region - offering a legitimate alternative to Ilford and Lakeside for regular comparison goods purchases. For the first time, Romford features in the top 50 UK retailing Cities.

Filming the Romford Liberty

If you would like to film in the centre it will only be authorised with appropriate written authorisation.

Photographs at the Romford Liberty

If you would like to take photographs in The Liberty then please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it detailing what and when you would like to arrange to come in to the centre and also which publication you will be taking photographs for.

Photography will not be allowed unless prior written permission has been granted.

Customer Services Information

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Just some of the ways The Liberty can help you
Liberty want you to have a good day out, so they've set up throughout the Centre, services, from cash machines to payphones. And their duty assistants will be happy to help you, if you can't find what you need, please just ask.

If you have any comments about the centre, please contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Facilities Information

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The Liberty has over 100 retailers ranging from high street stores with the latest shop designs to designer boutiques.
liberty shopping centre

Cash Points

Are situated in the South Mall near the car park. WHSmiths ground floor in the main square, the ground floor of Debenhams and HMV.


Payphones are located in South Mall & you will find a disabled height phone in Westway

Non Smoking Environment

The Liberty is a 'No Smoking' Centre.

Cafe Society

Their is a wide range of cafe bars which means you can choose one that suits you. So take it easy over a coffee and scone.

Baby Changing

Nice and clean, spacious and easy accessible baby rooms have been designed to be comfortable and convenient. Also for your children they have provided games and activities.

Key Cutting, Engraving and Shoe Bar

Shoes re-heeled, key cutting services and engraving down Laurie Walk

Passport Photograph machines

Passport Photograph machines are located around the centre.

Photocopying & Faxing Services

If you need to do some photocopying or faxing, head for Stationery Box.

Disabled Toilets

Located by the main toilets in South Mall and in Westway.


Our Shopmobility service provides you with electric scooters totally free of charge. Due to high demand you are advised to pre-book directly with Shopmobility prior to arriving at The Liberty. When borrowing please bring two pieces of identification with you - one detailing your current home address. For your convenience Shopmobility is open Monday to Saturday 10.00am to 17.15pm .

Talking Signs

To help visually impaired customers, they have talking signs tell you where their services, all at the push of a button.

Mall Space & Vending Machines

For all queries regarding mall spaces & vending machines within the centre please contact Laura Williams via: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Parking Information

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The Liberty's 800 space car park has won the secure car park award every year since opening. It's Designed so that every aspect of security is fully monitored. Liberty aim to keep both their customers and their vehicles safe.

Bike Stands

There is no charge for leaving your Bike at the stands which are situated just outside the entrance to Swan Walk.

Coach Bay

The service road has room for a number of coaches.

Car park opening times

Liberty have been awarded the 'Association of Chief Police Officers' Secure Car Park for the third year in a row!
Monday - Sunday 07.00 - 20.00

Romford Liberty Directions

Directions By Car

  • From Gallows Corner at the intersection of Main Road (A118) and Southend Arterial Road (A127)
  • Follow Main Road to the roundabout, take 1st exit onto Mercury Gardens (A1251)
  • You will see the new car park on your right.

Rail Directions Liberty Shopping Centre

Romford Station is only 25 minutes from London Liverpool Street Station.

Managment Suite & Coach Bay Directions

Directions By Car

  • From Gallows Corner at the intersection of Main Road (A118) and Southend Arterial Road (A127), follow Main Road to the roundabout.
  • Take 1st exit onto Mercury Gardens (A1251) and you will see the new car park on your right.
  • Instead of turning right for the car park, carry on around the roundabout & take the next exit.
  • Take your immediate left up The Liberty service road.
  • Follow the road as it bends round to the right.
  • Do not take any exit roads.
  • The Management Suite is on the right as the road straightens again.
  • Press the buzzer on the door & wait for an answer.

Directions By Public Transport

  • Make your way to The Liberty
  • Turn down Swan Walk between H Samuel & Beaverbrooks
  • Exit the glass doors
  • Turn right before Debenhams
  • Walk up the 1st green fire escape
  • At the top turn right
  • The Management Suite is a short distance on the left.

What's on at Romford Liberty

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Every Monday free Story Telling & Playtime sessions are held at The Liberty, So go and Join the fun every Monday!
10.00 - 10.30am Story telling sessions held at Starbucks
10.30 - 11.00am Playtime at the Early learning centre.

Bring your children to The Liberty every Monday for free Story telling sessions from Waterstones & The Queens Theatre, held at Starbucks (10% off hot drinks).

Play time at the Early learning centre, where your little ones can enjoy great new toys!

Contact Names and Telephone Numbers

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Contact Names

  • General Manager - Mark Callery
  • Customer Comments - Karen Bovis
  • Lost Items - Security Control
  • Business Promotions - Laura Williams
  • Marketing & Events - Susan McCall

Contact Details

  • Telephone number 01708 746 529
  • Address The Liberty, Romford, RM1 3RL
  • Fax: 01708 720 798
  • E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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